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How 7u76 Handles Your Personal Information

When you open an account with us, we collect only the data we need to run your account securely and process your payments through bKash, Nagad, or Rocket.

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7u76 How 7u76 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling Practices You Can Check

Account security and responsible data handling sit at the centre of how we operate. We apply encryption to all data transmitted between your device and our servers, including payment instructions sent via bKash, Nagad, or Rocket. Account access uses OTP verification at login, which means a new code is required each session — reducing the risk of unauthorised entry even if your password is compromised. We review our data practices periodically and update this policy when our processes change; the current version is always the one published at this address.

Encrypted Connections

All data moving between your mobile and our servers — including bKash and Nagad payment details — travels over an encrypted connection. We do not transmit payment credentials in plain text.

OTP Account Access

Every login requires a one-time code sent to your registered mobile number. This step protects your account even if someone else has your password.

Limited Data Sharing

We share your data only with payment processors handling your Nagad, Rocket, or bKash transactions and with verification services required by applicable regulation. No commercial data sales.

Policy Updates and Notification

When we update this privacy policy in a meaningful way, we notify you via your registered contact. The current policy date is shown at the top of this page.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to review, correct, or remove the data we hold on your account, our support team handles privacy requests directly. Send your request through the channels below and include your registered mobile number so we can locate your record quickly. We aim to acknowledge every privacy request and respond with a clear outcome. Response times may vary depending on the nature and complexity of your request.

Live Chat Open the chat window from any page on 7u76 to submit a data or privacy query. Have your registered bKash, Nagad, or Rocket number ready for account verification.
Email Support Send a written privacy request to our support email address. Include your account details and the specific action you want taken — correction, access, or deletion.
Account Help Section Log in to your account and navigate to the Help section to raise a privacy-related ticket. This creates a trackable reference number for your request.

Common Questions About Your Data and Rights

These are the questions we hear most often about how 7u76 handles personal information. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, contact details, date of birth, and the mobile wallet number — bKash, Nagad, or Rocket — you use for deposits and withdrawals. We also log device and session data for security purposes.

Your wallet number is shared only with the payment processor completing your transaction. It is not sold, rented, or passed to any third party for marketing or commercial use.

Contact our support team via live chat or email with your registered mobile number. We will locate your record and provide a summary of the data we hold within a reasonable timeframe.

Yes. Where no legal or regulatory obligation requires us to retain it, we will delete your data on request. Certain transaction records may need to be kept for compliance with applicable law.

We use cookies to keep your session active and remember your preferences. You can manage or block cookies through your browser settings, though some site functions may be affected if cookies are disabled.

Account records are held while your account is active and for the period required by applicable regulation after closure. Payment logs are retained as required by the rules of the eligible region you are in.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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